This glossary defines key terms, features, and concepts unique to Receptive. Whether you're new to the platform or looking for clarity, this guide ensures you understand exactly how Receptive works.
Reece
Reece is Receptive's AI-powered coach. It automatically synthesizes feedback, analyzes trends, flags risks, and offers coaching suggestions based on your team's sentiment data. Reece helps leaders turn anonymous input into actionable insights.
Anonymous Feedback
A core feature of Receptive that allows team members to submit candid, open-ended feedback without revealing their identity. Responses are synthesized and stored anonymously to preserve psychological safety.
Insights Dashboard
The analytics hub that displays trends from all feedback, including sentiment analysis, engagement patterns, and actionable recommendations.
Roles (Admin, Manager, Member)
Admin: Full control of the workspace, including billing, team management, and analytics.
Manager: Access to insights for assigned teams. Cannot edit workspace-wide settings.
Member: Can submit feedback but does not see analytics or reports of others.
Workspace
Your company or department's private environment within Receptive. Each workspace contains its own teams, users, insights, and feedback history.
Integrations
Connections with third-party tools like Slack, Microsoft Teams, Google Calendar, and Outlook that help and streamline usage.
Psychological Safety
A principle supported by Receptive's design. Employees should feel safe to give honest feedback without fear of retaliation, which is enabled through anonymity and AI paraphrasing.
Paraphrasing Engine
Receptive's proprietary AI feature that rewrites raw feedback to protect anonymity while preserving the original intent. This is what allows feedback to be both anonymous and useful.
Risk Alerts
Notifications surfaced by Reece when concerning patterns appear in feedback, such as burnout indicators, trust breakdowns, or manager-related issues.
Pilot Team
A smaller group within your organization that starts using Receptive before broader rollout. Useful for testing prompt cadence, gathering early feedback, and iterating setup.
Real-time Feedback
Feedback submitted shortly after an event (like a meeting), allowing insights to be timely, contextual, and actionable.
Team Pages
Dedicated sections for each team showing anonymized insights and sentiment data. Managers use these to review team-specific feedback trends.
Feedback Loop
The full cycle: employees give feedback → Reece analyzes it → managers review insights → actions are taken → new feedback is collected to measure progress.
Engagement Score
The percentage of active users who submitted feedback in the last 30 days. A key indicator of participation.
Psychological-Safety Index
The ratio of positive to negative sentiment for sensitive topics. Helps measure team trust and openness.
Category Trending
Identifies which topics are increasing in feedback volume week-over-week, allowing managers to address emerging concerns early.
Sentiment Summary
A breakdown of feedback into five emotional categories (Great, Good, Ok, Concerns, Critical) with trendlines for context.
Highlight Map
An interactive visualization that shows how often each topic is mentioned and its associated sentiment.
Have a term you think should be added? Contact support and we’ll update this glossary regularly.