Receptive is designed to help organizations capture anonymous, real-time feedback and turn it into meaningful, actionable insights. Here’s an overview of the platform’s core features and how to use them effectively.
Reece — Your AI Coach
Reece is Receptive's built-in AI assistant that processes feedback data to uncover key themes, identify potential risks, and deliver intelligent coaching tips to managers and teams.
How to use it:
Ask Reece questions like “What concerns are emerging in my team?”
Receive weekly summaries with trends, sentiment analysis, and suggested actions.
Use Reece during 1:1s, retrospectives, and leadership meetings.
Ask Reece questions about company or workspace policies (e.g., “What’s our PTO policy?” or “Who do I talk to about reimbursements?”)
Insights Dashboard
The dashboard gives you a high-level view of feedback trends across teams, departments, and timeframes.
Key views include:
Sentiment over time
Top concerns and engagement drivers
How to use it:
Navigate to Insights from the main menu.
Filter date range to explore patterns.
Share insights with stakeholders.
Access Roles & Permissions
Receptive supports three primary roles: Admin, Manager, and Member. Each role comes with different access to data and settings.
How to use it:
Go to Workspace Settings → Team Members
Assign or change user roles
Ensure only appropriate individuals can view or manage data
Calendar & Communication Integrations
Receptive connects with your Google or Microsoft calendar, Slack, or Teams to send context-aware prompts after meetings or events.
How to use it:
Visit Integrations in your Settings
Authorize your preferred tools
Admin Tools
Admins have access to deeper customization and analytics tools:
Configure feedback prompt style
Monitor workspace-wide trends
Manage billing and integrations
How to use it:
Use the Admin Console to adjust settings
Check in weekly on the dashboard to track sentiment
Use usage reports to optimize engagement
Pro Tip
Start with one pilot team to build trust and gather quick wins. Once feedback rhythms are in place, expand the usage across departments.
Explore each feature hands-on in your Receptive workspace or reach out to support for a guided walk through.